BI Developer

COMPANY BACKGROUND

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other. 

Together, we’re stronger.

Ranked No. 123 in the annual FORTUNE ® 500 Ranking, MassMutual has been recognized as a World’s Most Ethical Company by Ethisphere.  We are guided by a single purpose:  We help people secure their future and protect the ones they love. As a company owned by our policy owners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. 

POSITION SUMMARY:

The Financial Insights Team formed in late 2019 with the goal of transforming Corporate Finance into a modern finance organization, where digital solutions and quantitative methods are employed to generate near-real time actionable financial insights for MassMutual’s business leaders.  As the Financial Insights team has grown over the past 3 years, we seek an experienced Business Intelligence (BI) Support Developer to ensure our reporting systems are running smoothly. 

The BI Support Developer will collaborate cross-functionally to identify issues and deliver sustainable solutions that meet business needs. Our ideal candidate is a problem solver, an effective communicator, highly organized, and is always driven to learn new skills. 

You’ll join a team of innovative, collaborative, and resourceful people who think differently, think big, and persevere through all challenges.

You’ll be able to:

Business as Usual

• Monitor production support processes and report metrics related to scheduled jobs, data reconciliations, and production data flows
• Triage and resolve issues raised by end users independently and collaboratively with ETX data engineering support team and/or Finance data management team
• Perform adhoc data analyses and provide technical support as necessary
• Continuous Improvement
• Build processes for enhancing and troubleshooting performance, capabilities, and functional coverage of BI solutions (e.g., MicroStrategy, Tableau, etc.) 
• Improve workflows and procedures
• Stay up-to-date on latest trends and capabilities within BI industry and MassMutual
• Summarize software update changes and proactively identify potential impacts to current Financial Insights products
• Propose ways to implement new capabilities in existing products
• Assist with testing after ETX software version updates
• Teaming
• Be a thought partner to other Financial Insights team members for the design, management, and documentation of solutions for new reports and dashboards to support business needs
• Contribute to the team’s inclusive team environment that emphasizes continuous improvement, open communication, and solution delivery

Your experience includes:

• B.S. degree
• Analytics, data engineering, business intelligence, or a related field 
• Data visualization tools including Tableau and MicroStrategy 
• Advanced SQL, stored procedures, and columnar databases (Vertica preferred) 
• Documenting technical workflows and specifications
• Ability to seek guidance and learn new skills from peers
• Strong written and oral communication

You’ll stand out if you have:

• Experience with project management tools and methodologies such as Jira, Confluence, and Scrum 
• Experience with markup languages such as HTML and CSS
• Interest in dashboard building with a focus on user experience
• Passion for developing high performance analytical solutions with demonstrated experience in optimizing reporting and visualization architecture 
• Ability to deliver complex projects using effective planning, pragmatic approaches, and collaboration despite obstacles and ambiguity

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