Skip to main content
Search Jobs

Operations Senior analyst - NBUW

Hyderabad, India Operations Job ID R15988

Who We Are – MassMutual India

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

We’re growing and our clients deserve the best. As an Investment Service Specialist process required paperwork and provide customer service for new and existing business. This may include new business applications, maintenance items, transfer paperwork and various other supplemental accounting paperwork. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness.

Daily and monthly responsibilities - What your days and weeks will include.
 Begin to process required paperwork and provide basic customer service for new and existing business. This may include new business applications, maintenance items, transfer paperwork and other various supplemental accounting paperwork. Review broker dealer new business submissions for accuracy and completeness.
 Identify cases that are not in good order (NIGO) in order to alert our Field force for resolution.
 Process client data into back-office systems with a high level of accuracy.
 Research and resolve operational issues as needed.
 Identify and resolve problems using Root Cause Problem Solving tools.
 Work effectively to meet/exceed productivity and quality standards.

Why Join Us?

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India’s Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.

Does this sound like a great fit? Apply today!

Apply

Jobs Like This One

Join Our Talent Network. Check out why it’s great to work at MassMutual India.

Please complete the form to join our Talent Network, which means you’ll receive follow-up emails with additional information on jobs that might interest you, MassMutual India news, and information about what it’s like to work here.

Opt-in Promotion

By submitting this form I agree to receive career opportunity information from MassMutual India and acknowledge that I have taken note of the contents of this Privacy Notice, including the categories of personal data being processed, the way they are processed, the purposes and the legal grounds for processing, the retention period, the recipients of my personal data, the security of my personal data, as well as my data processing rights.

Join our Talent Network and have news and jobs delivered to you.