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Mutual Opportunities

BSA - Marketing Data

Hyderabad, India
Job Category Business Analysis ID R17361
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Great Place To Work: Certified Nov 2024 - Nov 2025 INDIA

We thank all our employees for making MassMutual India worthy of Great Place to Work recognition for the third consecutive year.

Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are integral to MassMutual's digital transformation journey. Their dedication and expertise form the foundation of our success.

People working together
Dr. Ramesh Darbha headshot, man in a blue suit coat smiling
Dr. Ramesh DarbhaHead of MassMutual India
“At MassMutual India, we believe in empowering our teams to innovate and make a meaningful impact. Our work environment values diverse perspectives, encourages continuous learning, and promotes growth. Join us in shaping the future, in a place where your ideas, passion, and commitment can drive real change.”

Job Description

At MassMutual, our vision is to help people secure their future and protect the ones they love. As a Business Systems Analyst, you’ll help deliver high-quality data assets that enable the success of MassMutual’s marketing teams.

This role will work within the Marketing Data team, which is responsible for the end-to-end delivery and management of trusted, relevant, and governed data assets that drive and measure marketing activity. Among other things, our team builds ETL pipelines that gather data and integrate them into both our data warehouse and external destinations.

Your day-to-day work will help produce clear, rationalized information and specifications necessary to deliver our data pipelines, which integrate information from multiple sources. These deliverables include scope definitions, business requirements, specifications of data relationships, and source-to-target (S2T) mappings.

Primary Responsibilities:

The person we hire for this role will support work in the following areas:

  • Scope: Help identify the technical scope of work
  • Requirements: Independently gather prioritized requirements, and decompose into well-written user stories with acceptance criteria
  • Data subject matter expertise: Serve as an initial point of contact to determine availability and fitness of our data to support business questions and analyses
  • Specifications: Produce clear information needed to deliver our data pipelines, e.g.: data and process flows, data relationships, source to target (S2T) mappings
  • Coordination: Liaise with business stakeholders and technical resources during development, and help align technical execution with our peer teams
  • Analysis and validation: Help profile and analyze multiple data sources to support pipeline development, and coordinate user acceptance testing

Requirements:

  • Bachelor’s Degree, preferably in Business or an analytical field such as Economics, Mathematics, Engineering, Computer Science
  • Business / data analysis: 4-6 years of experience as a business analyst, business systems analyst, or data analyst
  • SQL: 4-6 years of experience using SQL
  • Data warehousing and ETL: Knowledge of database and data warehousing solutions (e.g.: Vertica, Postgres, Oracle DB, Teradata, Redshift), along with ETL / ELT pipelines
  • File formats: Experience working with several file format sources (JSON, AVRO, Parquet, CSV)
  • Requirements-gathering: Ability to isolate and elicit expected vs. actual experience and recommend the best action plan / solution, with little to no guidance
  • Communication: Strong interpersonal communication, coordination, requirement gathering and planning skills with cross functional teams

Nice to have:

  • Agile methodology: Familiar with Agile delivery process and related ceremonies
  • Marketing business knowledge: Experience or familiarity with marketing processes
  • Testing: Familiarity with manual and automated testing methods
  • API querying: Familiarity / experience with querying REST APIs, either manually (Postman) or with libraries (Python requests library)

Scripting: Exposure to one or more scripting languages, such as Python or Shell scripting

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Hiring Process

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Apply

Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the interview panel and complete the necessary rounds of interviews.

Offer

After the interview evaluation, if you are extended an offer to join MassMutual India and you accept the offer, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual India family!

Award Winning Culture

Award Winning Culture

We are proud to bring a vibrant workplace culture that inspires creativity, cooperation, and inclusivity. Recognized for our commitment to employee well-being, we create an environment where professionals thrive and feel valued. Our award-winning practices emphasize a balance between personal growth and professional success, supported by robust mental health initiatives, state-of-the-art technology, and empowering leadership.

Join us to experience a culture that celebrates excellence, nurtures diversity, and champions your aspirations.

How We Work

As an organization we encourage work life balance. To achieve this, we follow a hybrid work model where employees can choose to work from office any three days in a week and from home for the remaining days. A win-win for employees as well as business as we continue to be flexible with in-person collaboration as well as working remotely.

By the numbers*

  • 92 % employee respondents say the best ideas get all the support needed.
  • 90 % employee respondents say they have opportunities to build the skills and experiences for future success.
  • 92 % employee respondents say they have sense of belonging at work.

*Source: 2024 MassMutual India employee engagement survey

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ALERT: Current Scams To Watch Out For

 

Fake Job Postings

Fake job postings are a common scam where fraudsters create enticing job listings for companies on popular job boards or social media platforms, often promising high salaries, flexible hours, and amazing benefits. These scams are conducted through online communication and affect all types of companies, regardless of their size, across the country.

MassMutual India values your privacy and security. We will never ask candidates to pay any kind of recruitment or placement fee, transfer cash, or make an investment in any product or service. We will never ask candidates to provide information, such as bank account details, social security numbers, National ID, credit card numbers, or banking PIN numbers, via email, phone, or online platforms.

Common fraud schemes:

  • Individuals posing as recruiters from the actual company.
  • Fake recruiting pages or job postings on sites such as LinkedIn and Google Hangouts.
  • Fraudsters using different channels such as Facebook Messenger, LinkedIn, or Skype to connect with potential victims.
  • Contacting candidates for conducting fake interviews and making fake job offers.

What to do:

  • Do not engage with suspicious recruiters or job postings.
  • Report fraudulent job listings to the relevant job board or platform.
  • Block and mark emails/messages as spam if you suspect fraud.
  • Verify job postings only through MassMutual India’s official website and trusted recruitment channels.

If you suspect someone is impersonating MassMutual India to request this information, please reach out to us at MMGBSITalentAcquisition@massmutual.com

Phishing Scams

These scams often start with an email that appears to be from MassMutual India, asking you to click a link to apply for a job or update your application. The link redirects to a fake website designed to steal your personal information or install malware on your device.

Work-from-Home Scams

With the rise of remote work, scammers can now offer seemingly perfect work-from-home jobs appearing to be from MassMutual India. These scams often require upfront payment for training materials, software, or equipment—something MassMutual never requests from candidates.

How to Spot a Job Scam

    1. Requests for upfront payments—No legitimate employer asks for money.
    2. Unrealistic salary offers—If it sounds too good to be true, it probably is.
    3. Vague job descriptions—Scammers avoid providing clear job details.
    4. Unprofessional communication—Poor grammar, unofficial emails, or suspicious interview processes.
    5. Pressure to act quickly—Scammers create urgency to prevent you from verifying details.
    6. Requests for sensitive personal information early in the process—A real employer will not ask for bank details or personal IDs before an official job offer.

What to do:

If you discover a fake job posting or are subject to a phishing scam or any of the above-mentioned frauds, consider filing a cybercrime complaint, report the scam to the job board or social media platform where you found the posting, and report it to MassMutual India. You should also consider filing a complaint with your local police department.

Note: MassMutual India does not investigate, take legal action, or assume responsibility for fraudulent job postings or scam activities conducted by third parties misusing its name. Candidates are solely responsible for verifying job opportunities and reporting fraud to the appropriate authorities. Reports of suspected scams may be sent to MMGBSITalentAcquisition@massmutual.com, but MassMutual India does not guarantee any action on such reports.