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Mutual Opportunities

Reconciliation and Cash Oversight Associate, Operations

Hyderabad, India
Job Category Operations ID R20344
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Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are integral to MassMutual's digital transformation journey. Their dedication and expertise form the foundation of our success.

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Dr. Ramesh DarbhaHead of MassMutual India
At MassMutual India, we believe in empowering our teams to innovate and make a meaningful impact. Our work environment values diverse perspectives, encourages continuous learning, and promotes growth. Join us in shaping the future, in a place where your ideas, passion, and commitment can drive real change.

Job Description

Job title

Reconciliation & Cash Oversight Analyst, Hyderabad – Team Member

Position description

  • Daily reconciliation of IBOR Cash and Asset positions vs Custody
  • Allocation of exceptions to relevant responsible parties
  • Liaison with relevant internal departments to ensure exception resolution
  • Daily publishing of Cash balances
  • Escalation of high value and aged items to Management

Department name

Reconciliation and Cash Oversight, Hyderabad

Supervisor

Reconciliation Team Leader, Hyderabad

Location

Hyderabad, India

Key responsibilities and accountabilities

  • As a member of the Reconciliation and Cash Oversight team you will be responsible for the daily review of cash and position reconciliation exceptions for your allocated accounts.
  • You will be responsible for the publishing of cash balances, within the agreed deadlines.  You will escalate any instances where deadlines are under threat.
  • You will be responsible for assigning reconciliation exceptions to the relevant responsible party and following up with them to ensure that exceptions are cleared within agreed timeframes.  
  • In performing your duties, you will work closely with both internal partners (including, but not restricted to, Portfolio Management, Public & Private Operations) and relevant external parties (including Global Custodians) to ensure timely and accurate resolution of reconciliation exceptions.
  • You will follow the processes and controls set out by team management.
  • Once fully trained, you will demonstrate credibility with a proven competency and knowledge of the related operational activities, as well as drive efficiency and accuracy to reduce risk in our processes.

Goals

  • Execution of accurate and timely daily cash and position reconciliations, ensuring tasks are prioritized accordingly to meet processing deadlines.
  • Ensuring that cash reconciliation exceptions are resolved on a timely basis, and that high value items are escalated to Management as appropriate.
  • Work closely with business partners to provide daily operational support relating to cash and position exceptions.
  • Identification of  risk issues and escalation to your team leader.
  • Develop strong relationships with the HK, UK and US teams and other relevant 3rd parties e.g., Custodians, to ensure smooth workflows and enhance the output of the team.

Knowledge, skills and abilities

Mandatory

  • Good understanding of cash and position reconciliation processing.
  • Good understanding of operational risks and controls
  • Experience with Aladdin desirable.
  • Analytical ability to evaluate the root causes of the problems
  • Able to manage heavy workload, understand urgency, multitask and prioritize to meet deadlines
  • Strong teamwork ethic whilst also having the ability to function with some direction from your team leader, challenge yourself to learn new things and continually improve
  • Effective communication skills, both written and verbal particularly when escalating issues to the APAC / EMEA and US teams.
  • Exposure to different asset classes like Equities, bonds, FX, Loans etc.,
  • Understanding of different post trade activities like trade processing, settlements, corporate actions/income processing and how they are related to reconciliations would be an added advantage.

Education and experience

  • Any graduation/post-graduation.
  • 2+ years’ experience in financial services
  • Recent experience of Reconciliations and Trade Input
  • Recent and relevant experience in Trade Operations

Application Requirements

  • Aladdin
  • Custody / Administrator Portals

Support Hours

08:00 - 17:00 UK /

09:00 - 18:00 HK

Will require coverage for all Global APAC / EMEA / US working days. 

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Hiring Process

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Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the interview panel and complete the necessary rounds of interviews.

Offer

After the interview evaluation, if you are extended an offer to join MassMutual India and you accept the offer, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual India family!

Award Winning Culture

Award Winning Culture

We are proud to bring a vibrant workplace culture that inspires creativity, cooperation, and inclusivity. Recognized for our commitment to employee well-being, we create an environment where professionals thrive and feel valued. Our award-winning practices emphasize a balance between personal growth and professional success, supported by robust mental health initiatives, state-of-the-art technology, and empowering leadership.

Join us to experience a culture that celebrates excellence, nurtures diversity, and champions your aspirations.

How We Work

As an organization we encourage work life balance. To achieve this, we follow a hybrid work model where employees can choose to work from office any three days in a week and from home for the remaining days. A win-win for employees as well as business as we continue to be flexible with in-person collaboration as well as working remotely.

By the numbers*

  • 92 % employee respondents say the best ideas get all the support needed.
  • 90 % employee respondents say they have opportunities to build the skills and experiences for future success.
  • 92 % employee respondents say they have sense of belonging at work.

*Source: 2024 MassMutual India employee engagement survey

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ALERT: Current Scams To Watch Out For

 

Fake Job Postings

Fake job postings are a common scam where fraudsters create enticing job listings for companies on popular job boards or social media platforms, often promising high salaries, flexible hours, and amazing benefits. These scams are conducted through online communication and affect all types of companies, regardless of their size, across the country.

MassMutual India values your privacy and security. We will never ask candidates to pay any kind of recruitment or placement fee, transfer cash, or make an investment in any product or service. We will never ask candidates to provide information, such as bank account details, social security numbers, National ID, credit card numbers, or banking PIN numbers, via email, phone, or online platforms.

Common fraud schemes:

  • Individuals posing as recruiters from the actual company.
  • Fake recruiting pages or job postings on sites such as LinkedIn and Google Hangouts.
  • Fraudsters using different channels such as Facebook Messenger, LinkedIn, or Skype to connect with potential victims.
  • Contacting candidates for conducting fake interviews and making fake job offers.

What to do:

  • Do not engage with suspicious recruiters or job postings.
  • Report fraudulent job listings to the relevant job board or platform.
  • Block and mark emails/messages as spam if you suspect fraud.
  • Verify job postings only through MassMutual India’s official website and trusted recruitment channels.

If you suspect someone is impersonating MassMutual India to request this information, please reach out to us at MMGBSITalentAcquisition@massmutual.com

Phishing Scams

These scams often start with an email that appears to be from MassMutual India, asking you to click a link to apply for a job or update your application. The link redirects to a fake website designed to steal your personal information or install malware on your device.

Work-from-Home Scams

With the rise of remote work, scammers can now offer seemingly perfect work-from-home jobs appearing to be from MassMutual India. These scams often require upfront payment for training materials, software, or equipment—something MassMutual never requests from candidates.

How to Spot a Job Scam

    1. Requests for upfront payments—No legitimate employer asks for money.
    2. Unrealistic salary offers—If it sounds too good to be true, it probably is.
    3. Vague job descriptions—Scammers avoid providing clear job details.
    4. Unprofessional communication—Poor grammar, unofficial emails, or suspicious interview processes.
    5. Pressure to act quickly—Scammers create urgency to prevent you from verifying details.
    6. Requests for sensitive personal information early in the process—A real employer will not ask for bank details or personal IDs before an official job offer.

What to do:

If you discover a fake job posting or are subject to a phishing scam or any of the above-mentioned frauds, consider filing a cybercrime complaint, report the scam to the job board or social media platform where you found the posting, and report it to MassMutual India. You should also consider filing a complaint with your local police department.

Note: MassMutual India does not investigate, take legal action, or assume responsibility for fraudulent job postings or scam activities conducted by third parties misusing its name. Candidates are solely responsible for verifying job opportunities and reporting fraud to the appropriate authorities. Reports of suspected scams may be sent to MMGBSITalentAcquisition@massmutual.com, but MassMutual India does not guarantee any action on such reports.