Mutual Opportunities
RPA Solution Architect
Hyderabad, India
We thank all our employees for making MassMutual India worthy of Great Place to Work recognition for the third consecutive year.
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are integral to MassMutual's digital transformation journey. Their dedication and expertise form the foundation of our success.
At MassMutual India, we believe in empowering our teams to innovate and make a meaningful impact. Our work environment values diverse perspectives, encourages continuous learning, and promotes growth. Join us in shaping the future, in a place where your ideas, passion, and commitment can drive real change.
Job Description
Job Title: RPA Solutions Architect
Location: Hyderabad
The Opportunity
The Solution Architect is responsible for designing, implementing, and governing enterprise-scale RPA solutions using UiPath and complementary technologies. This role combines architectural strategy with hands-on technical leadership, ensuring automation initiatives are scalable, secure, and aligned with business goals.
The Team
Enterprise Automation is revolutionizing MassMutual Business Operations by empowering employees and partners with automation capabilities to drive process efficiency, elevate productivity, deliver exceptional customer experience, and accelerate digital transformation. Enterprise Automation team builds software automation solutions utilizing Robotic Process Automation (RPA) technology, across all Lines of Business at MassMutual. Enterprise Automation team consists of developers, business analysts and testers focused on delivering software automations through waterfall and agile methodologies. To broaden its impact, the team has expanded its focus to deliver business driven AI capabilities, that combine internal/external data, Intelligent Document Processing to produce tangible value for the broader organization. This includes working with artificial intelligence/machine learning, computer vision, NLP, OCR/IDP, Agentic AI and algorithmic based actions.
Responsibilities
- Architecture & Strategy
- Define and maintain automation architecture standards, frameworks, and governance models.
- Design end-to-end automation solutions using UiPath and complementary technologies (e.g., IDP, NLP, GenAI).
- Lead architecture reviews and contribute to AI governance and enterprise architecture boards
- Evaluate and select appropriate technologies, platforms, and tools for automation initiatives
- End to end ownership of Technical evaluation, Proof Of Concepts, Proof of Technology, Pilots and other automation technical explorations
- Technical Leadership
- Own full bot development lifecycle across multiple automation PODs
- Guide development teams through solution design, implementation, testing, and deployment
- Oversee integration of automation with SaaS platforms, APIs, and enterprise systems
- Ensure compliance with data privacy, security, and ethical AI standards
- Collaboration & Enablement
- Evaluate business processes for automation potential and conduct feasibility studies
- Work closely with business analysts, developers, and stakeholders to translate requirements into scalable solutions
- Coordinate with UiPath and vendor teams to align on platform capabilities and roadmap
- Provide mentorship and technical guidance to tech leads and developers
- Facilitate knowledge transfer and documentation of solution design and architecture
- Governance & Innovation
- Set governance policies for new UiPath SaaS products (e.g., Process Mining, Document Understanding)
- Drive innovation in automation strategy, including agentic automation and intelligent orchestration
- Monitor and optimize performance of deployed automation solutions
- Basic Qualifications:
- Bachelor’s or master’s degree in computer science, Engineering, or related field
- 8+ years in application development and 5+ years in RPA solution architecture or solution design
- Proven track record in enterprise-scale automation projects and complex integrations.
- Hands-on experience with UiPath, including Reframe work, Orchestrator, AI Center, and Studio Web
- Hands-on experience with IXP, Document Understanding, and AI Center
- Strong understanding of cloud platforms (AWS, Azure), APIs, and service-oriented architecture.
- Working knowledge of APIs, databases, and third-party systems like Salesforce, ServiceNow, SAP, SharePoint
- Proficiency in programming languages such as C#, Python, VB.NET, or Java
- Experience with CI/CD pipelines, DevOps tools (Jenkins, Git), and Atlassian suite (JIRA, Confluence).
- Familiarity with IDP, NLP, and Generative AI technologies
- Exposure to agentic automation, machine learning, and process mining
- Knowledge of cloud platforms (AWS, Azure, GCP) and hybrid RPA deployments
- Understanding of credential management, data privacy, and secure automation practices
- Flexibility to work in U.S. time zones preferred.
- Mandatory Skills
- Expert-level proficiency in UiPath platform (Studio, Orchestrator, REFramework).
- Strong knowledge of RPA solution design, architecture principles, and delivery best practices.
- Proficiency in C#, VB.NET, Python, SQL, and API integration.
- Experience with cloud platforms (Azure/AWS) and hybrid deployments.
- Secondary Skills
- Excellent stakeholder management, communication, and leadership.
- Familiarity with Agile methodologies, CI/CD pipelines, and DevOps tools.
- Exposure to AI/ML, OCR/IDP, and process optimization techniques
- Preferred Certifications
- UiPath Solution Architect or Advanced RPA Developer certification (UiARD).
- Cloud architecture certifications (Azure/AWS) and Agile/Scrum.
- Soft Skills
- Strong problem-solving and strategic thinking abilities
- Excellent communication and stakeholder management skills
- Self-motivated, collaborative, and adaptable in a fast-paced environment
- Proven ability to lead cross-functional teams and influence decision-making
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the interview panel and complete the necessary rounds of interviews.
Offer
After the interview evaluation, if you are extended an offer to join MassMutual India and you accept the offer, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual India family!
Award Winning Culture
We are proud to bring a vibrant workplace culture that inspires creativity, cooperation, and inclusivity. Recognized for our commitment to employee well-being, we create an environment where professionals thrive and feel valued. Our award-winning practices emphasize a balance between personal growth and professional success, supported by robust mental health initiatives, state-of-the-art technology, and empowering leadership.
Join us to experience a culture that celebrates excellence, nurtures diversity, and champions your aspirations.
How We Work
As an organization we encourage work life balance. To achieve this, we follow a hybrid work model where employees can choose to work from office any three days in a week and from home for the remaining days. A win-win for employees as well as business as we continue to be flexible with in-person collaboration as well as working remotely.
By the numbers*
- 92 % employee respondents say the best ideas get all the support needed.
- 90 % employee respondents say they have opportunities to build the skills and experiences for future success.
- 92 % employee respondents say they have sense of belonging at work.
*Source: 2024 MassMutual India employee engagement survey
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ALERT: Current Scams To Watch Out For
Fake Job Postings
Fake job postings are a common scam where fraudsters create enticing job listings for companies on popular job boards or social media platforms, often promising high salaries, flexible hours, and amazing benefits. These scams are conducted through online communication and affect all types of companies, regardless of their size, across the country.
MassMutual India values your privacy and security. We will never ask candidates to pay any kind of recruitment or placement fee, transfer cash, or make an investment in any product or service. We will never ask candidates to provide information, such as bank account details, social security numbers, National ID, credit card numbers, or banking PIN numbers, via email, phone, or online platforms.
Common fraud schemes:
- Individuals posing as recruiters from the actual company.
- Fake recruiting pages or job postings on sites such as LinkedIn and Google Hangouts.
- Fraudsters using different channels such as Facebook Messenger, LinkedIn, or Skype to connect with potential victims.
- Contacting candidates for conducting fake interviews and making fake job offers.
What to do:
- Do not engage with suspicious recruiters or job postings.
- Report fraudulent job listings to the relevant job board or platform.
- Block and mark emails/messages as spam if you suspect fraud.
- Verify job postings only through MassMutual India’s official website and trusted recruitment channels.
If you suspect someone is impersonating MassMutual India to request this information, please reach out to us at MMGBSITalentAcquisition@massmutual.com
Phishing Scams
These scams often start with an email that appears to be from MassMutual India, asking you to click a link to apply for a job or update your application. The link redirects to a fake website designed to steal your personal information or install malware on your device.
Work-from-Home Scams
With the rise of remote work, scammers can now offer seemingly perfect work-from-home jobs appearing to be from MassMutual India. These scams often require upfront payment for training materials, software, or equipment—something MassMutual never requests from candidates.
How to Spot a Job Scam
-
- Requests for upfront payments—No legitimate employer asks for money.
- Unrealistic salary offers—If it sounds too good to be true, it probably is.
- Vague job descriptions—Scammers avoid providing clear job details.
- Unprofessional communication—Poor grammar, unofficial emails, or suspicious interview processes.
- Pressure to act quickly—Scammers create urgency to prevent you from verifying details.
- Requests for sensitive personal information early in the process—A real employer will not ask for bank details or personal IDs before an official job offer.
What to do:
If you discover a fake job posting or are subject to a phishing scam or any of the above-mentioned frauds, consider filing a cybercrime complaint, report the scam to the job board or social media platform where you found the posting, and report it to MassMutual India. You should also consider filing a complaint with your local police department.
Note: MassMutual India does not investigate, take legal action, or assume responsibility for fraudulent job postings or scam activities conducted by third parties misusing its name. Candidates are solely responsible for verifying job opportunities and reporting fraud to the appropriate authorities. Reports of suspected scams may be sent to MMGBSITalentAcquisition@massmutual.com, but MassMutual India does not guarantee any action on such reports.
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