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Mutual Opportunities

Senior Analyst, Supplier Onboarding Specialist

Hyderabad, India
Job Category Procurement ID R19795
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Great Place To Work: Certified Nov 2024 - Nov 2025 INDIA

We thank all our employees for making MassMutual India worthy of Great Place to Work recognition for the third consecutive year.

Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are integral to MassMutual's digital transformation journey. Their dedication and expertise form the foundation of our success.

People working together
Dr. Ramesh Darbha headshot, man in a blue suit coat smiling
Dr. Ramesh DarbhaHead of MassMutual India
At MassMutual India, we believe in empowering our teams to innovate and make a meaningful impact. Our work environment values diverse perspectives, encourages continuous learning, and promotes growth. Join us in shaping the future, in a place where your ideas, passion, and commitment can drive real change.

Job Description

General:

  • Oversee and own supplier onboarding across the company as the primary point of escalation in order to best serve internal stakeholders and suppliers.
  • Own all tasks required to onboard suppliers; work with internal teams and suppliers to facilitate the end-to-end supplier onboarding process.
  • Manage onboarding of third-party suppliers and aid in the development and maintenance process of the supplier onboarding tools.
  • Establish and cultivate relationships with cross-functional stakeholders such as operational leaders, legal teams, procurement, security, and risk management.
  • Communicate the supplier onboarding approach to Business Partners, and other stakeholders.
  • Efficiently originate supplier profiles in multiple contract/payment systems.
  • Submit and review supplier questionnaires.
  • Communicate effectively with suppliers, business partners, procurement professionals, risk management and compliance teams.
  • Action system tasks and ServiceNow tickets related to the supplier onboarding process.
  • Support SAP Business network supplier enablement processes and goals.

Policy and Process Ownership:

  • Experience 1 to 3 Years
  • Process OFAC checks, and other due diligence processes during new supplier onboarding.
  • Document any changes to process and BAU (Business as Usual) associated with SAP Ariba system updates, configuration or system process changes.
  • Report on SLAs (Service Level Agreement) and outstanding tickets/tasks to the Purchasing Director.
  • Produce reports, dashboards and scorecards with key supplier or resource metrics.

And other responsibilities as needed

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Hiring Process

Explore

Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills.

Apply

Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the interview panel and complete the necessary rounds of interviews.

Offer

After the interview evaluation, if you are extended an offer to join MassMutual India and you accept the offer, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual India family!

Award Winning Culture

Award Winning Culture

We are proud to bring a vibrant workplace culture that inspires creativity, cooperation, and inclusivity. Recognized for our commitment to employee well-being, we create an environment where professionals thrive and feel valued. Our award-winning practices emphasize a balance between personal growth and professional success, supported by robust mental health initiatives, state-of-the-art technology, and empowering leadership.

Join us to experience a culture that celebrates excellence, nurtures diversity, and champions your aspirations.

How We Work

As an organization we encourage work life balance. To achieve this, we follow a hybrid work model where employees can choose to work from office any three days in a week and from home for the remaining days. A win-win for employees as well as business as we continue to be flexible with in-person collaboration as well as working remotely.

By the numbers*

  • 92 % employee respondents say the best ideas get all the support needed.
  • 90 % employee respondents say they have opportunities to build the skills and experiences for future success.
  • 92 % employee respondents say they have sense of belonging at work.

*Source: 2024 MassMutual India employee engagement survey

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ALERT: Current Scams To Watch Out For

 

Fake Job Postings

Fake job postings are a common scam where fraudsters create enticing job listings for companies on popular job boards or social media platforms, often promising high salaries, flexible hours, and amazing benefits. These scams are conducted through online communication and affect all types of companies, regardless of their size, across the country.

MassMutual India values your privacy and security. We will never ask candidates to pay any kind of recruitment or placement fee, transfer cash, or make an investment in any product or service. We will never ask candidates to provide information, such as bank account details, social security numbers, National ID, credit card numbers, or banking PIN numbers, via email, phone, or online platforms.

Common fraud schemes:

  • Individuals posing as recruiters from the actual company.
  • Fake recruiting pages or job postings on sites such as LinkedIn and Google Hangouts.
  • Fraudsters using different channels such as Facebook Messenger, LinkedIn, or Skype to connect with potential victims.
  • Contacting candidates for conducting fake interviews and making fake job offers.

What to do:

  • Do not engage with suspicious recruiters or job postings.
  • Report fraudulent job listings to the relevant job board or platform.
  • Block and mark emails/messages as spam if you suspect fraud.
  • Verify job postings only through MassMutual India’s official website and trusted recruitment channels.

If you suspect someone is impersonating MassMutual India to request this information, please reach out to us at MMGBSITalentAcquisition@massmutual.com

Phishing Scams

These scams often start with an email that appears to be from MassMutual India, asking you to click a link to apply for a job or update your application. The link redirects to a fake website designed to steal your personal information or install malware on your device.

Work-from-Home Scams

With the rise of remote work, scammers can now offer seemingly perfect work-from-home jobs appearing to be from MassMutual India. These scams often require upfront payment for training materials, software, or equipment—something MassMutual never requests from candidates.

How to Spot a Job Scam

    1. Requests for upfront payments—No legitimate employer asks for money.
    2. Unrealistic salary offers—If it sounds too good to be true, it probably is.
    3. Vague job descriptions—Scammers avoid providing clear job details.
    4. Unprofessional communication—Poor grammar, unofficial emails, or suspicious interview processes.
    5. Pressure to act quickly—Scammers create urgency to prevent you from verifying details.
    6. Requests for sensitive personal information early in the process—A real employer will not ask for bank details or personal IDs before an official job offer.

What to do:

If you discover a fake job posting or are subject to a phishing scam or any of the above-mentioned frauds, consider filing a cybercrime complaint, report the scam to the job board or social media platform where you found the posting, and report it to MassMutual India. You should also consider filing a complaint with your local police department.

Note: MassMutual India does not investigate, take legal action, or assume responsibility for fraudulent job postings or scam activities conducted by third parties misusing its name. Candidates are solely responsible for verifying job opportunities and reporting fraud to the appropriate authorities. Reports of suspected scams may be sent to MMGBSITalentAcquisition@massmutual.com, but MassMutual India does not guarantee any action on such reports.